• 2pt_perversion@lemmy.world
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    6 months ago

    It should be lower. This incident really put a spotlight on their claims denial rate being the highest in the industry, twice as high as industry average. A lot of customers will probably be leaving but that hit won’t happen until later when the next billing cycle comes.

    • SuperCub@sh.itjust.works
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      6 months ago

      Or the idiotic “open enrollment” period. Can’t believe they only let us change health insurance once a year.